FAQs

Yes. Helluva Container, Inc. is a registered trademark of Balcon Enterprises Inc. and is the name for our industrial products...because they are Helluva good. 

The minimum quantity is one pallet, which ranges from 20-80 for boxes and 75-200 for Bulk Bags.

Depending on the product and location, once it leaves our warehouse, most items deliver in 1 - 5 days. In-stock items usually ship same day if order is placed early enough and freight carriers are available. Custom order bulk bags will take 12-14 weeks. Custom order boxes are 3-4 weeks.

Yes. We ship to and from Canada and Mexico.

• Electronic Funds Transfer (EFT)
• Wire Transfer
• Credit/Debit Cards: Visa, Mastercard, American Express and Discover
• Electronic checks
• Personal or Corporate Checks
• Money Orders or Cashiers Checks
• We do not accept C.O.D., PayPal or Venmo.

Yes, we do, please contact your sales rep or our accounting department to obtain a credit application. 877-745-0311

Helluva Container does send samples of new boxes and bulk bags directly to the customer.  All you need to do is ask your sales rep. An account must be established in order for any samples to be sent out. Samples of used items are subject to inventory at the time of request.

This is a question that you will want to discuss with one of our sales reps as there are multiple factors that go into this equation. It is best understood that empty bulk bags take up less space in a warehouse but loaded bulk bags cannot be stacked as easily as loaded Gaylord boxes. So it all depends on your application.

Helluva Container does have a satisfaction guarantee based on how the product was described to the customer at the time of the sale. If it is a new product and it has manufacturers defects, you will either be credited for the defective product or we will see that this product is replaced in a satisfactory time. We will do whatever means necessary to correct the issue in a cost effective and timely manner.

This is a complicated subject and is discussed in depth on our blog. If you are not accustomed to provisioning freight, you might let us take care of it for you. We have been at it for a long time.

The price at which product is moved from one location to another is known as a Freight Rate. While there are many ways to calculate freight – due to the many ways product is moved (air, land, and sea) – we’ll focus on how to calculate land freight. Likewise, weight or volume, distance, handling and clearing charges, administrative fees from carrier, and the class assigned to the cargo.

To calculate freight you will need the length, width, height, and weight of the item or items to be shipped. For example, you wish to ship a pallet that is 40” long, 48” wide, 48” high , and 425 lbs. Vol (cubic feet) = lwt/1,728 = 40*48*48 = 53.33; wt = 425 lbs. Density = wt/vol = 425/53.33 = 7.97 cu ft. Freight class is based off of weight range per cubit foot; therefore 7.97 cu ft would correspond with Class 125. Using this Class, along with some other considerations listed below, the freight carrier will calculate your freight cost.

In some cases weight or volume can be controlled. Reducing either of these factors may help reduce the freight cost by affecting the freight class*.

Costs associated with the distance traveled may be controlled by choosing a carrier that has a well-established supplier connection.

Handling, clearing costs and administrative fees will vary carrier to carrier. A good search of carriers may provide a carrier with low fees for these activities but cheaper may not always be better.

Freight class is determined mainly by dimensions (weight, length, height), density and value but can also be affected by the following:

• The product requires specific transportation practices (such as hazardous materials)
• The product is excessively heavy or large and/or oddly shaped
• The product creates additional liability to the carrier (such as perishable cargo or priceless cargo that could be susceptible to theft)

*Freight Classes are defined by the National Motor Freight Traffic Association (NMFTA) and are made available through the NMFC (National Motor Freight Classification). In order to give customers a uniform pricing structure for freight, the NMFC assigned a class – ranging from 50 (cheapest) to 500 (most expensive) – to each commodity or type of product. Since these class assignments help determine tariff costs, they are important to freight carriers when calculating your freight cost.

A pallet jack is a tool used to lift and move heavy pallets (two-way only) or materials around your warehouse. There are manual and motorized types of pallet jacks. A manual pallet jack is ideal for warehouses where pallets are mainly stored at ground level. If you are storing pallets in pallet racks or stacked in layers of two or more, motorized pallet jacks are a better solution due to the extra lifting power and stabilization provided by a motor. Unlike forklifts, pallet jacks are built for an indoor facility, rather than indoor and outdoor use. They can also be known as jigger, hand jack, walkie, pump truck and pallet truck.

Pallets are used to stack and protect your Gaylord boxes / Bulk Bags during transport and make unloading with a forklift or pallet jack easier and more efficient.

Size > Type > Feature > Walls

Size:

• One number = box height. The other dimensions are a standard pallet size: 48” x 40”.
• Multiple numbers = Length, then Width, then Height

Type:

• REC (rectangle)
• OCT (octagon)
• HPT (high-performance tote…a heavy-duty rectangle)

Feature: A distinguishing box feature. Not all part numbers include a feature.

• HSC (Half-Slotted Container) = full flaps on the bottom only
• RSC (Regular-Slotted Container) = full flaps on the top and bottom
• DI (Drop-In)
• COR (Corner)
• V (Vented)

Walls: The number of walls (flutes) the box has…2W, 3W, 4W, etc.

Examples:

Examples of boxes that are a standard pallet size (48” x 40”):

• 34HPT4W = 34(H) > HPT > 4 Walls
• 35OCTDI4W = 35(H) > Octagon > Drop-In > 4 Walls
• 34RECHSC5W = 34(H) > Rectangle > Flaps on bottom > 5 Walls

Example of a box this is isn’t a standard pallet size (48” x 40”):

• 354037OCT4W = 35(L) x 40(W) x 37(H) > Octagon > 4 Walls

A ‘Gaylord’ box can also be known as a bulk bin, pallet box, skid box, octobin, tote or even monster. The origin of the term ‘Gaylord’ comes from a company that started out in the 1920s making patented large boxes, the Gaylord Container Corporation. Although the company has had multiple owners and many different businesses now manufacture these boxes, the name of the containers still represents the man who patented and invented them. It’s similar to the term ‘Kleenex’ being used generically to describe all facial tissue.

The ‘Flute’ describes the arrangement of the wave-shaped cardboard material that makes up a box’s corrugation. Flutes are basically the reinforcement that makes up the cardboard. They run parallel to the depth of the container and give it its stiffness and crushing/stacking strength. Flutes also provide insulation that protects products from sudden temperature changes.

Flutes come in several sizes, known as flute profiles. The standard profiles range from A-flute (the largest) to F-flute and below (microflutes). Typically, larger flutes provide greater strength and cushioning, while smaller flutes have better printability and foldability. For double-wall and triple-wall boxes, the flute sizes for each sheet of corrugated material are usually different. This method combines their advantages, and prevents any weakness that might result if the flutes were perfectly aligned.

Looking from the top of the box, count the number of flutes on the side of the box. The flute is the wavy line. If there is 1 flute, it is a single wall, 2 flutes, double wall, and so on. Most resin boxes have between 3 to 5 walls.

We buy most shapes, sizes and styles of Gaylord boxes. The most important thing we look at is condition of the box, quantity offered, frequency and proximity to our warehouses. We need boxes that are still in good shape...that means not beat up or cut up and can still maintain their shape.

If you have boxes that you would like to sell, please feel free to call us at any time 877-745-0311 or fill out the form here and we will get back to you. 

The unprocessed boxes come to us bundled so the first thing we do is blow the bundles off with an air hose to get the dust or dirt off them and begin sorting into our part numbers according to size, shape and tops and bottoms.

As we are sorting, we visually inspect the boxes for any damage such as holes, damaged flaps, and broken seams. When we encounter these we repair them with high quality tape if we can, otherwise we discard them.

During sorting we are also “cleaning up” the boxes. This includes: removing loose tape, labels and stickers, blowing off dust and debris and emptying any previous contents out.

Once the boxes have met our high standards they get stacked, bundled and then entered into our live inventory system.

We buy boxes from many different industries. Some of our boxes come from the plastics industries and have previously held resin. Other boxes come from different food companies and may have contained raw ingredients such as: wheat, peanuts, noodles, and frozen vegetables. If you need more info on specifically what was in the box you ordered please ask.

Most of our used boxes have been sorted, dusted, stacked and tightly banded. Our boxes are uniform in size, neatly stacked and banded. If requested, the boxes will be on pallets for ease in unloading.

Not all of our boxes are shipped on pallets. This depends on the customer’s request. The customer may not have the equipment to unload a delivery on pallets. They may not have a floor jack or the needed equipment. This information is determined at the time of order and is noted on the permanent record.

The biggest difference between them is the shape, obviously. The shape gives them different levels of strength for different purposes. Octagon shaped boxes (or octobins) tend to have higher strength at the corners because the weight is distributer over these extra corners. Rectangles tend to be easier to use. They are easier to set up because they keep their shape better. They are also easier to fill and empty for most users. With that being said it really depends on what you are using the boxes for. If you are using machinery to fill or empty the box then shape may be a bigger factor. Usually the bigger factor is what kind of top or bottom you need. But that is for another article.

A sleeve is a pallet sized box with no top or bottom flaps. It fits into a grooved plastic pallet for extra strength, higher stacking ability, and easier emptying.

We do have a program that allows us to work with our customers to create a custom Gaylord box that perfectly fits their needs. However, this usually comes with a minimum order requirement based on size and cost of the box.

Flexible Intermediate Bulk Containers

Also known as bulk bags or tote bags, FIBCs are woven polypropylene containers designed to hold large quantities of product, from 1000 to 4000+ lbs.

• Each FIBC can carry up to 1000 times its own weight
• FIBC’s have lifting loops, eliminating the need for pallets
• Efficient use of space
• Simple to use
• Cost effective
• Very strong yet flexible
• Low unit cost
• Variety of dimensions available
• Variety of filling, discharging and lifting facilities
• Have several uses in serving many types of industries from hazardous to Food Grade

FIBCs are manufactured from woven polypropylene with a variety of different dimensions, filling, discharging and lifting types.

FIBC are very easy to handle. They do not require specialized handling equipment. Most common handling apparatus includes standard forklift, pallet truck or crane.

When selecting an FIBC, one needs to consider the Safe Working Load (SWL) and Safety Factor (SF) for your packaging needs. SWL is the total weight that the bag is tested and related to hold safely. The SF is the number of times the FIBC can hold above the total SWL while in resting position on the ground. A standard bulk bag is rated at a 5:1 Safety Ratio, which means that the bag is specified to hold 5 times the amount of the bags safe working load. A 5:1 Safety Ratio is for single use or single trip bags. Bags that are designed for multi-use or multi-trip bags, are made with an increased SF ratio. The SF for a multi-trip bag is 6:1.

Yes. Videos on Filling & Emptying, Storage & Transportation and Safe Handling can all be found on our Buyer's Guide and How to Videos page.

Yes. Click this link to download the  Glossary of Bulk Bag/FIBC Terms that we helped develop with other members of FIBCA.

The Flexible Intermediate Bulk Container Association (FIBCA) was formed in 1983 by the companies that were manufacturing bulk bags at the time. There was a need for a single voice in dealing with the regulatory bodies that controlled the shipment of products. FIBCA today is the source of information to its members on regulations for international shipments of product.

A duffel top is typically a 30" high "skirt" sewn to the top of a bulk bag. The duffel usually comes with a tie allowing the user to secure the duffel closed, at the same time allowing the user full access to the product

The main difference between the duffle top and open top, is the duffle itself. An open top bag is simply a bulk bag without a top closure, keeping the product exposed.

A standard fill spout is a spout with a 14" diameter opening in the top (center) of the bag, usually 18" long. It's designed to allow the user to fill the bag, minimizing dust as the bag is being filled. Spouts can be customized to fit an individual application.

Lift loops are the means by which a forklift raises the bag with its forks. In other words, they are loops attached to the 4 top corners of the bulk bag to enable a forklift operator to lift the bag. Standard lift loops are 10" but can be customized to any workable size.

Baffles are pieces of fabric that are sewn to the inside corners of a bag to maintain its cube shape after filling. The baffles have holes that allow the product to flow freely through them. The baffles also prevent the bag from bulging, which makes the bag stand up straight and in turn allows the bags to be more efficient in their use of space.

A perimeter band is a band sewn around the outside perimeter of the top of a bag, which is designed to give extra strength to loops when lifting.

A B-lock is a spout accessory designed to assist in the closure to the spout. It is a quick and easy way to close a spout, manually regulating the flow of product. The device locks quickly and easily, and replaces the normal tie usually sewn to a spout.

There are several styles of stitching used when sewing a bulk bag. Chain and Overlock stitching are two of the most common styles used. Chain stitching is series of looped stitches forming a chain-like pattern. Overlock stitching sews over the edge of two pieces of fabric. Many manufacturers use this style of stitching to assure a tight seam, which assists in reducing sift occurrences.

UV Protection is an additive that is added to the resin during the extrusion process. It will assist in protecting the bulk bag from the harmful affects of UV rays, thereby protecting it from degrading and becoming unstable and unsafe.

Type A: plain coated fabric, no static protection. Used with non-flammable products.
Type B: uncoated fabric or fabric with thin coating and with breakdown voltage < 6 kV.  Used with less sensitive flammable powders.
Type C: interconnected conducting yarns, resistance to ground < 108 W. Used with flammable powders and where flammable solvents are present. MUST BE GROUNDED! It's very dangerous when grounding fails.
Type D: quasi-conductive yarns, not interconnected and does not require grounding. Used with flammable powders and where flammable solvents are present–Safe replacement for Type C.

Yes, new bulk bags are made from 100% virgin polypropylene and are recyclable. 

Yes, they can be store outside, but bulk bags will degrade as a result of UV exposure. A standard bulk bag has a UV inhibitor added to the fabric at the manufacturing level. Manufacturers add enough UV inhibitor to resist UV rays for approximately 1600 hrs. Although, this is dependent upon where the actual bag is located on the globe. In other words, UV rays vary in strength and degree in different parts of the world.

Quality is fundamental and our Manufacturing Partners have an in-house Quality Assurance system of auditing performance, ensuring that the customer is supplied to specification. All locations are certified with ISO 9001-:2008 and are BRC accredited.

Although polypropylene is one of the strongest man-made fabrics available, just like rigid bulk containers, FIBCs can be damaged if carelessly handled. It is important that your equipment is regularly checked. For example, forklift truck tines with rough edges may damage the FIBC. If handled correctly, FIBCs can be used successfully for many trips.

When properly filled with most products, FIBCs can be stacked in a warehouse 2 or 3 high. The stability and height of the stack is dependent on the product together with the handling equipment available. It may be preferable to stack 'pyramid' style depending on the stability of the product itself. Please make sure you consult your bulk bag representative when discussing bulk bag stacking.

If you are putting new product into a bag, we do not recommend the use of second-hand bags. If you do use second-hand bags, be sure that you use a company that has knowledge of the bag’s previous contents and can demonstrate what processes they put in place to recondition the bag. Keep in mind all second-hand bags are used and you need to inspect each bag for rips, holes, tears before using. All second-hand bags are to be used at your own risk.

This practice acceptable in a closed loop facility where constant inspection is part of the process.

For finer dry products and powders, we offer a specially designed coated bag with sift proof seam or insert a special liner that will prevent any leakage.

We can offer a cone base, or a larger diameter discharge spout, which will assist discharging or even full bottom opening bag.

Typically documents are attached by use of a document pouch, which is usually a 10x12 polyethylene bag sewn to the seam of the bulk bag. A document pouch can have pinch and seal opening or a standard opening and can be sewn where the users prefers.

UN approved packaging is a designation for packaging that has been built, tested, and certified to carry liquid or solid dangerous materials. To ensure the safe and secure transport of such materials, the Department of Transportation implemented this shipping method for certain chemicals listed in 49CFR (Code of Federal Regulations – Transportation). By utilizing UN approved packaging, properly marked and used in accordance to the manner it was tested and intended, there is greater assurance that these particular dangerous goods are packed to prevent spillage or loss. UN approved packaging is also known by the following terms: hazmat packaging or hazardous materials packaging, type-approved packaging, dangerous goods packaging, UN packaging, UN certified packaging, performance oriented packaging (incorrectly termed "POP packaging"), chemicals packaging, paint packaging, infectious packaging, and DOT approved packaging. Balcon Enterprises, Inc. can provide UN approved packaging through custom orders, we do not stock UN Certified bags.